Now, Vanco customer districts can integrate directly with the powerful Incident IQ platform and make it easier than ever to manage technology-related fees and payments.

With the integration between Vanco and Incident IQ, K-12 districts can easily track IT-related expenses by attaching charges and payments to users, assets, or help tickets. Districts can generate invoices, automate emails to staff regarding balances, and keep staff and parents informed of outstanding charges.

By using Vanco and Incident IQ together, K-12 districts will simplify the monitoring of student devices, and IT staff will be able to add and edit fees that students owe. All of this can be accomplished with just a few clicks.

“K-12 districts are relying on technology assets to educate students more than ever,” said Dan Gretz, Vice President of Strategic Partnerships at Vanco. “It’s imperative that districts have an easy way to assign fees to students and track the progress of IT tickets, for things like cracked screens and laptop maintenance. Incident IQ integration in Vanco will save districts time and ensure fast payments and easy reconciliation, allowing K-12 districts to spend more time focusing on what they do best – educating – and much less time on the job. administration of assets.”

Incident IQ is a workflow management platform used in districts supporting millions of students and teachers to manage support workflows and technology assets.

“Both Vanco and Incident IQ are widely used and recognized leaders in K-12 payments and workflow management,” says Patrick Bennett, Vice President of Customer Success at Incident IQ. “The value of combining our two solutions is obvious. Together, we are providing district staff with significant time savings and ensuring that fees are assessed and paid quickly.”

This integration is now available for K-12 districts. Vanco recommends that districts interested in implementing the integration start now, so they can be ready to successfully manage their technology assets at the start of the upcoming school year. Vanco school districts are encouraged to learn more by hosting a demo today.

About Vanco

Based in Minneapolis and Atlanta, Vanco serves those who enrich our communities. Vanco provides community engagement capabilities, electronic payment and donation processing solutions, and software that enable educational organizations to operate more efficiently. Today, more than 40,000 churches, faith groups, nonprofits, schools, and educational organizations trust Vanco to streamline administrative processes, host events, and transact securely every day. Visit to learn more. Media contact: Ben Palosaari 952.214.0872

About Incident IQ

Incident IQ is the workflow management platform designed exclusively for K-12 schools, featuring asset management, aid ticketing, facility maintenance solutions, and more. Millions of students and teachers in districts in 48 states rely on the Incident IQ platform to manage and deliver critical services.

Incident IQ is based on Atlanta.

Incident IQ press contact:

Matt Owensby
[email protected]
1-877-747-3073 ext. 255