Sesame Network has launched a proprietary integration with Mortgage Brain, The Key, and GBG’s CRM system, which enables advisors to perform Electronic Identity and Verification (EIDV) checks.
The integration is designed to improve the counseling process and save Sesame Network members time by helping them perform identity checks, store information, and receive counseling, all within The Key.
The integrated solution automatically fills in important customer information, eliminating duplication and reducing the risk of human error by requiring only one data entry.
Pepper: Online search is now the most popular way to find a mortgage broker
The automatic return of results information to The Key eliminates the need for advisors to manually save and add documents later.
Over 18,000 checks have now been completed through the new Key integration after its launch to Sesame members in May, and it already accounts for over 70% of all identity checks performed across the network.
Richard Howells, COO at Sesame Bankhall Group, said: “We are very pleased to be working in partnership with experts from Mortgage Brain and GBG, to deploy a new proprietary solution that saves our members valuable time and improve the counseling experience.
“We are continually looking to improve the technological capacity of our network. This is another example of our commitment to continuous improvement, which helps our members work more efficiently and provide their clients with the best possible service.
Neil Wyatt, Director of Sales and Marketing at Mortgage Brain, added: “Collaborating on projects that use technology in new ways to help mortgage professionals save time, enabling them to provide more efficient service, is something. that excites everyone at Mortgage Brain. Working on the integration of EIDV with Sesame Bankhall Group is another great example of how traditional, always difficult processes can deliver powerful results.
Andy Chrascina, EMEA Commercial Director at GBG, concluded: “We have seen an increase in demand for our remote identity verification solutions in the mortgage market, property transfer and legal as they undergo a digital transformation. accelerated by COVID-19.
“We are excited to be able to help Sesame Bankhall Group transform the service they can provide to their members and end users, providing them with a fast, secure and convenient digital experience.